Integration Setup Instructions

Emotive provides a list API to opt-in users to sms and/or email, with the primary use case being SMS subscriber opt-in. Due to the strict compliance requirements for SMS, we need to ensure everytime a user is opted in to SMS, we send a follow-up TCPA compliant message with the option to unsubcribe to texts.

So, keeping this in mind, here's how to integrate with Emotive to send subscriber/contact data:

Step 1: Create a List Growth API signup flow

1. Go to the List Growth Integrations page: https://www.emotiveapp.co/list-growth/tools

2. Click on Add New

3. Select List Growth API - Add New

4. Add a Name for the signup flow

   (this is the list that will be available in the subscriber list API endpoint with subscribe_identifier)

5. Click on Select an Experience

6. Click on Create New Experience, and click Next

7. You will be provided with an API key, please save this to connect to Emotive via external systems

Step 2: Use the API key

1. In the external system (non-emotive), add the API key to connect to Emotive

2. Once connected, you will be able to see the lists to which subscribers can be added

Authentication

Step 3: Pick a list to send subscribers

1. For the integration to work as expected, subscribers need to be sent to a specific list

2. The list is created in the signup flow (Step 1) above

3. In order to view the subscribers that get added with a phone number, please go to the following page (https://www.emotiveapp.co/customers) and search with the phone number

If you run into any issues, please reach out to [e-mail]